Terms and Conditions

Welcome to Florinelle! By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.


1. General

Florinelle (“we”, “our”, or “us”) provides fashion items and accessories through this website. By using our services or making a purchase, you agree to comply with and be bound by these terms.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the site constitutes acceptance of any changes.


2. Orders


  • All orders are subject to availability and confirmation of payment.
  • Once an order is placed, you will receive a confirmation email. Shipping information will follow once your item has been dispatched.
  • We reserve the right to cancel or refuse an order for any reason, including suspected fraud or product unavailability.



3. Pricing


  • All prices are listed in AUD (Australian Dollars) unless otherwise stated.
  • Prices are subject to change at any time without notice.
  • Any customs, duties, or import taxes (for international orders) are the responsibility of the customer.



4. Shipping


  • We offer standard worldwide shipping (10–17 business days).
  • Express shipping is available at an additional cost and can be selected at checkout.
  • Delays due to customs or unforeseen circumstances are outside our control, and we are not liable for any delivery delays once items have been shipped.



5. Returns & Exchanges


  • We accept returns on eligible items within a specified time frame (please refer to our Returns Policy for full details).
  • Items must be in original condition, unworn, and with tags attached.
  • Sale items and certain accessories may be final sale and not eligible for return.



6. Intellectual Property

All content on this site — including logos, text, images, and designs — is the property of Florinelle and protected by intellectual property laws. You may not reproduce or use any content without written permission.


7. Privacy Policy

Your privacy matters to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.


8. Limitation of Liability

Florinelle shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our site or products.


9. Contact Us

For questions or concerns regarding your order or these Terms & Conditions, please contact us at:

Florinelle.shop@gmail.com